How to Create a Veeam Account

Modificado el Vie., 30 Jun., 2023 a las 12:39 P. M.

KB4034: How to Create a Veeam Account

Challenge

A Veeam account grants you access to the Veeam My Account Portal, the platform that allows you to perform the following actions:

  • View Veeam licenses
  • Download Veeam products
  • Raise and update support cases
  • Access Veeam technical resources
  • Send sales inquiries and renewals requests

Once you create a Veeam account, you can assign roles to other users to define what actions the users will be able to perform in the Veeam My Account Portal:

  • License Administrator — can manage licenses and create Case Administrators. To assign the License Administrator role, you must raise a support case for the Veeam Licensing Management team. 
  • Case Administrator — can only raise and update support cases.

Solution

To create a Veeam Account:

  1. Go to the Veeam website.
  2. Click Sign in. (https://login.veeam.com/)
Login Page
  1. Click Create Veeam Account.
    (Optional) Register with your social account.
Create Veeam Account
  1. Fill in your personal information.
Personal Details
  1. Click Create Account.
  2. You will receive an email with a link to activate your account. Click the link to confirm the activation.
  3. Go the the Veeam website again and check whether you can access your account.

 

If you cannot see your Company Account on the Customer Portal after the login, create a Licensing support case to have your Veeam account linked to your Company Account.

It is helpful to reference as much of the following information as you can:

• Name of your company/account

• Current License Administrator of your account

• Support ID of one of your active contracts/licenses

 

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